Martin Burn Business Park
Office Suite - 805, 8th Floor
Block BP-3, Sector V,
Salt Lake, Kolkata - 700091
Impact IT solutions UK Ltd
Hawkfield Business Park
Arnold Building Services approached Impact IT in the spring of 2011 to review and redesign a new company web site.
Impact IT developed a brief with us and very quickly the shell of ...
We have been using Impact IT for our computer support for over 4 years. We have experienced many testing times but I can honestly say that we have always received a first class service from ...
Contact Person: Neha Phukan
Experience: 4-5 years
Salary: 3-5 LPA
No of openings: 2
Preferred location: Kolkata
-Windows Server, Hyper V, o365
-Azure(must have), Azure certified will have an added advantage
1.Will be required to provide both on- site and remote support for UK based client.
2.Manage the entire support process for your tickets and projects. ITIL process and certification will be an added advantage.
3.Must display a strong sense of ownership for all issues assigned, with the objective of either resolving or closing ticket, or escalating the work order and notifying the manager of the department.
4.To provide 2nd and 3rd level network support to our customers. This will include, but not be limited to: Servers, PC's, Firewalls, Switches, Network Connectivity, Security, VoIP, Router, Cisco, and more.
Please reply with your resume and answer to the below queries-
Reason for Change: