Due to Mec-Servs continued growth our incumbent IT supplier could no longer cope with the IT demands placed upon our business with the driving force being the need for our field staff to access our systems remotely. We looked around for an established IT company with a good reputation to help us and selected Impact IT who have more than lived up to their name by creating a huge Impact on our business. Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. As a result of Impact’s involvement we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need. We would highly recommend Impact IT to anyone who needs an IT company they can trust.
We started working with Impact IT in 2008 when we asked Jed to design and host our first website. We then decided to move all of our IT support over to Impact in 2011 and have never looked back.
As with most businesses these days we are reliant on a computer system that works day in and day out and it’s therefore vital that we have a reliable IT supporter; we feel that we have found this in Impact IT Solutions. From the ‘silly questions’ to the more in depth issues that we have face nothing is too much trouble and they always find a solution to any IT problem.
Impact IT are a friendly, reliable and trustworthy support to our business. We have recently had to upgrade our main Network Server and the majority of our office computers, this was carried out quickly and efficiently with Impact working through the weekend to minimise the disruption to our business.
We would not hesitate in recommending Impact IT to anyone and take this opportunity to thank Jed, Nancy and the team for their support and look forward to working together for many years to come.
P B Accountancy Ltd
Our computer systems are an integral part of our business and it’s crucial that we have a 100% reliable support & maintenance partner. Impact IT are proactive & approachable and we were particularly impressed when, on a routine review, they identified that we were missing a significant element to our back-up. ‘Can recommend’
Head of Production
India Hope is the trading name of GTSSS a UK registered charity no. 1107256. We are a small charity run by non-technical people so it was important that we had an IT company who would work with us and understand our needs. All the staff at Impact are really helpful and friendly and sort out any computer issues quickly and easily for us. Impact IT has also created our face book page and has designed our brand new website which should be launched at the end of May – we are very happy with Impact and their service and would recommend them
We have been using Impact IT for over 3 years and couldn’t be happier with the services that they provide. We have experienced a few tricky situations over this time and each time we have overcome them with fast and efficient support from Impact IT.
Our computer systems are a fundamental part of our business and it’s vital that we have 100% reliability and support for our systems, which we have! Impact’s response time to support calls and call outs is second to none.
They most defiantly go the extra mile. Would recommend!
IT support was always something that was a great source of frustration for our company, we’d pay a lot of
money and get very little in return, causing disruption in our office and costing us money in lost output. When we decided to choose Impact as our supplier of IT support, we did so with scepticism, however this was soon blown away as they delivered and continue to deliver a high level support package. With engineers who actually know your set up and who care, it’s always easy to speak to someone knowledgeable. Their professionalism in diagnosing the problem and fixing it in a timely fashion ensures that the situation doesn’t become stressful. I would wholeheartedly recommend Impact IT to anyone who needs the security of knowing help is always on hand.
Home start Charity No. 1110632 provides regular support, friendship and practical help for young families in the Cotswold District Council area. We needed a friendly IT company that we could call on in times of need to help us out with IT issues when we needed and Impact fitted the bill perfectly. They have helped us out when we needed, quickly and efficiently and jargon free!
The Team - Home Start Cotswold
The team at Impact IT have always been extremely helpful and efficient in solving any IT issues that occur and they provide our Hosted Exchange environment and look after a mixture of PC & Apple desktops and servers. As IT is such a crucial part of our business, it is really important that we have an IT partner that we can trust to fix our problems quickly and easily with minimum down time. If you need comfort from knowing that your IT is fully supported then I can honestly recommend Impact as a great IT company to partner with.
The Lee Abbey Movement is a nationwide Christian organisation which began in 1946. We are a registered charity no. 1094098 and our Head Office is at Lynton in Devon and is a Conference, Retreat and Holiday Centre. It is run by an International Community of around 90 people of all ages and 20 nationalities who live and work there Lee Abbey has been working with Impact IT for a number of years as our chosen IT provider. Due to continued growth over the last few years we knew that our existing IT infrastructure was unsuitable for future expansion and did not adequately provide the business with sufficient DR & Business continuity processes, so after fully identifying and specifying our requirements, Impact deployed a solution that ticked all the boxes for us, we now have Improved business continuity with a full DR strategy and are in a virtual world with expansion to add any number of servers easily. Impact IT have been superb in all their dealing with us and with their continued day to day support of our Network infrastructure.
Our IT support is of huge importance to us to enable us to effectively do our jobs and manage the business. Impact IT not only provides a first class service but fully understands our set up and needs in fact they are considered to be additional staff members within our company and we rely on them totally for the smooth running of all our IT issues. They have recently designed and implemented a comprehensive ecommerce website, which was designed and delivered in record time. Their work ethic is second to none and they consistently give us a high level of service, nothing is too much trouble for them and I would certainly have no hesitation in recommending them to any one for the support of any companies IT or Web needs.
I am more than happy for Impact to issue my E mail address to any company that may need a reference for reassurance of the service they provide.
Mrs Linda Dempsey
Finance and HR Manager
We have been using Impact IT for our computer support for over 4 years. We have experienced many testing times but I can honestly say that we have always received a first class service from Impact and they have always gone the extra mile to ensure we are back up and running with a minimum of disruption.
All staff has a friendly and approachable manor. They always try to resolve issues in the best way for the Company and are always ready to suggest other options / solutions.
An excellent IT Company who you can totally trust and ensure they will get the job done efficiently and effectively.
Sue Storer MIPPMDip
Arnold Building Services approached Impact IT in the spring of 2011 to review and redesign a new company web site.
Impact IT developed a brief with us and very quickly the shell of a new web site was developed and very quickly enhanced into a fresh, exciting and modern presence which reflected the company in a modern light. The input and advice given by Jed and Nancy was first class and with their help the web site reflects the goals and values of ABS. I must stress that the whole process was excellent in that we as a company were able to draw on their experience to highlight the strengths of our company and most importantly not overlook the obvious.
We as a company were so impressed with the service given that we moved our IT support contract to Impact this was completed with no fuss and have found the service to be excellent. As the company custodian of IT matters I have found Impact IT to be first rate, nothing is too much trouble and the personal touch makes all the difference.
I wouldn’t hesitate in recommending Impact IT and should anyone wish to speak with me on obtaining a reference please give me a call.